How to Download a Digital Item

Digital items are available in two categories:

Instant downloads: Ready-made files that are available once your payment is confirmed. If you paid with PayPal or a credit card on Clinch Marketplace, it may take a few minutes for your download link to be sent to you.

Made-to-order downloads: Digital items that the vendor will make to your specifications after you purchase them. The vendor will send your files to you once they have completed them.

I can’t find my download notification email

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding orders@clinch.com to your address book or safe list can help you locate these emails in the future.

For now, you can still access your digital purchases in your account.