How the Marketplace Works

We Follow Four Principles

• To only sell high quality products made by small businesses, and independent brands and manufactures
• Offer vendors a platform to offer their products with absolute minimal overhead. Our marketplace fees are significantly less than amazon or etsy
• Fees to shoppers. We do not charge shoppers to use our services
• To provide a safe, easy to use, and enjoyable shopping experience

How it works

Clinch Marketplace is platform, where vendors from across the world can gather online and sell their products and services in one place. Whether you are looking for a custom bronze sculpture of that beautiful tarpon you caught last summer, or a collection of flies tied by master polish fly tier for your upcoming New Zealand trip, we’ve got you covered!

For shoppers

Know what your looking for? Try using the search function. If not, you can view products by category from the menu at the top of this page.If you’d rather a more traditional “mall” experience, feel free to view our list of vendors also found ini the menu above. Below are acouple quick tips to help you with you shopping experience.

• Each vendor is an independent store and is responsible for your order. Vender ratings and shipping out times can be found in a products thumbnail and vendor storefront.
• Each vendor you purchase from will open a different cart and will ship from a different location. To avoid exess shipping charges, try and purchase from the same vendor when possible.
• You can filter products and vendors that ship from within your country of resdence if you wish to avoid overseas shipping and possible import fees.
• Vendors set their own return policies. Contact Marketplace support if you have any issues with your product or refund.
• To reduce conversions fees, try and pay vendors in their

If you have any question, feel free to check out our FAQ or email support.

For Vendors

Looking to get your products infront of more customer? How about a busy mall, where everyone is an angler. Think of us as that mall, but in an online environment. A platform, where vendors from across the world can gather and sell their products and services in one space.
We offer our core services without any upfront cost, and work solely on a 5% commission, 100% of which gets reinvested into promoting and improve. We also offer premium plans and upgrades for those vendors that interested. These include:

• Custom storefronts
• Store management and development
• Shipping and fulfillment option
• Currency conversion
• Marketing packages and product promotion

Getting set up with your own storefront in our marketplace is a quick and painless process.
Simply fill out a vendor request form,

Wait for approval,
Signup for an account and choose your plan,
Upload you products and storefront information/cover images,
Start selling products and managing your store!

Transaction Process

1. Customer ads items to cart.
2. Customer checks out and makes payment.
a. Payment is held by stripe.
b. The vendor is informed an item has been purchased over Clinch Marketplace and is waiting Vendor approval.
c. Once the vendor approves, the customer is notified and vendor has 5 business days to purchase a shipping label from gffi or submitt a shipping label to our transaction team and ship out the order.

If the the order is not shipped on time, the vendor faces punishment such as loss of ratings, payout delays, and potential cancellation of the order in which case the clients money will be refunded immediately.

Exceptions are made for approved custom items such as commission work and custom tied flies.

3. Vendor ships order
a. Receipt and tracking information is sent to customer and vendor

4. Product arrives at location
a. Customer has up to 72 hours to file a complaint for request a refund.
i. If no complaint or refund is requested, funds are released by stripe and transfer to the vendor’s bank account.
ii. If a complaint or refund is requested, our transaction team will investigate and take action based on they vendor’s refund policy which can be found in each vendor’s storefront.
b. If no tracking was included in the shipping option, the vendor will receive payment 2 weeks after the date shipped, provided there are no refund request or complaints